AEvidence-led provider article
Frontier Bank: evidence, responsibilities and open questions
Frontier Bank is assessed from dated identity, permission and outcome evidence. This article separates verified facts from findings that the current record cannot support.
What the record establishes
The legal name currently recorded is Frontier Bank. Frontier Bank is catalogued for Banking, Business lending, Consumer lending, Insurance, Mortgages, Payments, Retirement & pensions, and Wealth management and the current record places its market scope in United States.
ServeAssess accepted 95 claim level facts and linked 16 sources as of 2026-07-24. Verification strength is 94/100, while research completeness is 67/100 against the fields expected for this category and role.
Responsibility and permission
Frontier Bank is recorded as legal entity, Frontier Bank is recorded as marketing brand, and ROCK RIVERS BCORP is recorded as parent company. The role map controls which party receives a licence, financial metric or complaint finding.
16 product and jurisdiction permission records are active or exempt in the current map. No restricted, suspended, withdrawn or unverified permission appears in that map.
What the outcome evidence can support
The current assessment can score 2 of six substantive outcome dimensions. RegulatoryStanding is 88/100 within the eligible peer group. Current permissions and restrictions are assessed separately from enforcement history. Registration confirms status, not service quality. TransparencyAndGovernance is 71/100 within the eligible peer group. Measures material disclosure and governance evidence. Advertising and social presence are excluded.
The comparable metrics ledger contains 3 latest observations. Each value enters a dimension only when its direction, period, denominator and peer group support a fair comparison.
Price, access and intended customers
Pricing disclosure is recorded as quote based. Recorded customer types include consumers, businesses, nonprofits, and financial professionals. Access is documented through online and advisor.
For banking, the decision is which legal institution holds the account, what protection applies and whether the product remains competitive after fees and access limits. The current record should be used with the written offer or contract rather than as a substitute for it.
Limits that affect the decision
The following limits are part of the assessment and should remain visible beside any favourable finding.
- CustomerOutcomes lacks enough comparable evidence for a score.
- FinancialResilience lacks enough comparable evidence for a score.
- OperationalReliability lacks enough comparable evidence for a score.
- PriceAndContractQuality lacks enough comparable evidence for a score.
- Verification strength describes the research record. It is not a provider quality rating.
- Research completeness measures category relevant coverage. It does not reward a broad product catalogue.
- Customer outcomes remain unscored until a valid exposure denominator and comparable handling data are available.
- Financial resilience remains unscored until at least two comparable directional measures are available.
A focused verification path
A banking app may be a technology company while a separately named bank holds deposits, issues cards or makes loans. Bank charters and primary regulators may be federal or state, while branch access and product availability can still vary locally.
- Find the institution in FDIC BankFind or the NCUA locator.
- Match the legal name and certificate or charter number.
- Read the deposit insurance explanation for the exact account structure.
- Save the legal name, source URL and observation date used for the decision.
Article version 2026-07-full-site-v1 · 518 words · candidate A selected after automated editorial checks.
01Offering map
Services and access
United States scopeUnited States
Customer typesconsumers, businesses, nonprofits, financial professionals
Accessonline, advisor
Pricing disclosurequote based
02Structured assessment
Scores, factors and research limits
Verification strength94/100Identity, permissions, source quality and claim-level freshness.
Research completeness67/100Coverage against the fields relevant to this category and role.
Freshness100/100Average freshness of the accepted claims, not merely the page date.
Quality evidence: partial outcome data2 of 6 substantive dimensions currently scoreable. ServeAssess does not combine them into one universal quality score.
Regulatory standing25 supporting fields
88/100Current permissions and restrictions are assessed separately from enforcement history. Registration confirms status, not service quality.
Financial resilience or backing2 supporting fields · peer group banking|role-unknown|100m-1b|US
Insufficient dataDirectionally comparable resilience measures within the provider's role, category, size and jurisdiction peer group. Comparable peer data is required for at least 2 measures; 2 eligible measures are present.
Price and contract quality0 supporting fields · peer group banking|role-unknown|100m-1b|US
Insufficient dataComparable price and contract measures. Published terms alone do not establish good value. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
Customer outcomes0 supporting fields · peer group banking|role-unknown|100m-1b|US
Insufficient dataComplaint volume is normalized by an exposure denominator and combined with handling measures. Complaints remain allegations, not findings. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
Operational reliability0 supporting fields · peer group banking|role-unknown|100m-1b|US
Insufficient dataComparable delivery, uptime, incident or processing measures within the same peer group. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
Transparency and governance5 supporting fields
71/100Measures material disclosure and governance evidence. Advertising and social presence are excluded.
Evidence confidence130 supporting fields
98/100Identity resolution, source trust, claim support and claim level freshness.
Comparable observations
These dated values feed a dimension only when the method, denominator and peer group permit a fair comparison.
equity to assets percent6.61%2026-07-23 · officialreturn on assets percent0.35%2026-07-23 · officialreturn on equity percent5.23%2026-07-23 · official
Verification and coverage factors
Identity19 supporting fields
91/100Legal identity, official domain, contact evidence and verified entity roles.
Regulation25 supporting fields
88/100Current permissions and restrictions are assessed separately from enforcement history. Registration confirms status, not service quality.
Evidence quality130 supporting fields
100/100Supported claims, high trust evidence and independent source coverage.
Service evidence14 supporting fields
85/100Whether the provider's claimed service is supported. Breadth is not rewarded.
Transparency5 supporting fields
71/100Measures material disclosure and governance evidence. Advertising and social presence are excluded.
How to read this- Verification strength describes the research record. It is not a provider quality rating.
- Research completeness measures category relevant coverage. It does not reward a broad product catalogue.
- Customer outcomes remain unscored until a valid exposure denominator and comparable handling data are available.
- Financial resilience remains unscored until at least two comparable directional measures are available.
- Price and contract quality remains unscored until comparable cost and term measures are available.
- Operational reliability remains unscored until comparable delivery or incident data are available.
- An active registration confirms identity or permission in its stated scope. It is not a recommendation or service quality endorsement.
- ServeAssess does not publish a universal composite quality score across unlike provider roles.
Calculated 2026-07-24 from 7 independent sources.
Observed strengths
- Regulatory standing: 88/100 from 25 eligible evidence fields. Current permissions and restrictions are assessed separately from enforcement history. Registration confirms status, not service quality.
- Transparency and governance: 71/100 from 5 eligible evidence fields. Measures material disclosure and governance evidence. Advertising and social presence are excluded.
Limits and open questions
- Financial resilience or backing: insufficient comparable data. Directionally comparable resilience measures within the provider's role, category, size and jurisdiction peer group. Comparable peer data is required for at least 2 measures; 2 eligible measures are present.
- Price and contract quality: insufficient comparable data. Comparable price and contract measures. Published terms alone do not establish good value. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
- Customer outcomes: insufficient comparable data. Complaint volume is normalized by an exposure denominator and combined with handling measures. Complaints remain allegations, not findings. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
- Operational reliability: insufficient comparable data. Comparable delivery, uptime, incident or processing measures within the same peer group. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
- Verification strength describes the research record. It is not a provider quality rating.
- Research completeness measures category relevant coverage. It does not reward a broad product catalogue.
- Customer outcomes remain unscored until a valid exposure denominator and comparable handling data are available.
- Financial resilience remains unscored until at least two comparable directional measures are available.
Potential fit signals
consumers customersbusinesses customersnonprofits customersfinancial professionals customersonline accessadvisor access
Based on recorded customer and access fields. This is not a suitability recommendation.
03Entity and role graph
Who markets, contracts, administers and carries the obligation
A brand can represent several legal parties. Complaints, financial facts and permissions must be attached to the party responsible for that function.
Frontier Banklegal entity
verifiedFrontier Bankmarketing brand
reportedROCK RIVERS BCORPparent company · US
verified
04Permission map
Products, roles and jurisdictions
bankingUS · legal entity · OCC charter 712117
activebusiness lendingUS · legal entity · OCC charter 712117
activeinsuranceUS · legal entity · OCC charter 712117
activewealth managementUS · legal entity · OCC charter 712117
activeconsumer lendingUS · legal entity · OCC charter 712117
activemortgagesUS · legal entity · OCC charter 712117
activepaymentsUS · legal entity · OCC charter 712117
activeretirementUS · legal entity · OCC charter 712117
activebankingUS · legal entity · FDIC certificate 33922
activebusiness lendingUS · legal entity · FDIC certificate 33922
activeinsuranceUS · legal entity · FDIC certificate 33922
activewealth managementUS · legal entity · FDIC certificate 33922
activeconsumer lendingUS · legal entity · FDIC certificate 33922
activemortgagesUS · legal entity · FDIC certificate 33922
activepaymentsUS · legal entity · FDIC certificate 33922
activeretirementUS · legal entity · FDIC certificate 33922
activeUnderlying licence records
Office of the Comptroller of the CurrencyUS · OCC charter 712117
activeFederal Deposit Insurance CorporationUS · FDIC certificate 33922
active
05Source ledger
Evidence behind this profile
ClaimConfidenceStatus
legal name: Frontier Bank98%accepted
regulatory status: active98%accepted
regulatory reference: OCC charter 712117; Federal Savings Association; FDIC certificate 33922 (insured); FRB RSSD 2218443; headquarters 101 South Phillips Avenue, Suite 103 Sioux Falls, SD 57104; chartered 06/24/199498%accepted
official domain: https://www.frontierbank.com/98%accepted
official domain: https://www.frontierbank.com/55%candidate
offers service: business lending55%candidate
offers service: banking55%candidate
offers service: insurance55%candidate
offers service: wealth management55%candidate
mentions market: AU55%candidate
occ charter number: 71211798%accepted
institution type: Federal Savings Association98%accepted
main office city: Sioux Falls98%accepted
main office state: SD98%accepted
corporate address: 101 South Phillips Avenue, Suite 103 Sioux Falls, SD 5710498%accepted
trust bank: No98%accepted
charter date: 06/24/199498%accepted
fdic insurance status: Insured98%accepted
fdic certificate number: 3392298%accepted
frb rssd id: 221844398%accepted