AEvidence-led provider article
DNB National Bank: evidence, responsibilities and open questions
DNB National Bank is assessed from dated identity, permission and outcome evidence. This article separates verified facts from findings that the current record cannot support.
What the record establishes
The legal name currently recorded is DNB National Bank. DNB National Bank is catalogued for Banking, Business lending, Consumer lending, and Mortgages and the current record places its market scope in United States.
ServeAssess accepted 95 claim level facts and linked 14 sources as of 2026-07-24. Verification strength is 94/100, while research completeness is 67/100 against the fields expected for this category and role.
Responsibility and permission
DNB National Bank is recorded as legal entity, DNB National Bank is recorded as marketing brand, and DCNB HOLDING CO is recorded as parent company. The role map controls which party receives a licence, financial metric or complaint finding.
8 product and jurisdiction permission records are active or exempt in the current map. No restricted, suspended, withdrawn or unverified permission appears in that map.
What the outcome evidence can support
The current assessment can score 2 of six substantive outcome dimensions. RegulatoryStanding is 88/100 within the eligible peer group. Current permissions and restrictions are assessed separately from enforcement history. Registration confirms status, not service quality. TransparencyAndGovernance is 71/100 within the eligible peer group. Measures material disclosure and governance evidence. Advertising and social presence are excluded.
The comparable metrics ledger contains 3 latest observations. Each value enters a dimension only when its direction, period, denominator and peer group support a fair comparison.
Price, access and intended customers
Pricing disclosure is recorded as quote based. Recorded customer types include consumers and businesses. Access is documented through online, mobile app, phone, and branch.
For banking, the decision is which legal institution holds the account, what protection applies and whether the product remains competitive after fees and access limits. The current record should be used with the written offer or contract rather than as a substitute for it.
Limits that affect the decision
The following limits are part of the assessment and should remain visible beside any favourable finding.
- CustomerOutcomes lacks enough comparable evidence for a score.
- FinancialResilience lacks enough comparable evidence for a score.
- OperationalReliability lacks enough comparable evidence for a score.
- PriceAndContractQuality lacks enough comparable evidence for a score.
- Verification strength describes the research record. It is not a provider quality rating.
- Research completeness measures category relevant coverage. It does not reward a broad product catalogue.
- Customer outcomes remain unscored until a valid exposure denominator and comparable handling data are available.
- Financial resilience remains unscored until at least two comparable directional measures are available.
A focused verification path
A banking app may be a technology company while a separately named bank holds deposits, issues cards or makes loans. Bank charters and primary regulators may be federal or state, while branch access and product availability can still vary locally.
- Find the institution in FDIC BankFind or the NCUA locator.
- Match the legal name and certificate or charter number.
- Read the deposit insurance explanation for the exact account structure.
- Save the legal name, source URL and observation date used for the decision.
Article version 2026-07-full-site-v1 · 518 words · candidate A selected after automated editorial checks.
01Offering map
Services and access
United States scopeUnited States
Customer typesconsumers, businesses
Accessonline, mobile app, phone, branch
Pricing disclosurequote based
02Structured assessment
Scores, factors and research limits
Verification strength94/100Identity, permissions, source quality and claim-level freshness.
Research completeness67/100Coverage against the fields relevant to this category and role.
Freshness100/100Average freshness of the accepted claims, not merely the page date.
Quality evidence: partial outcome data2 of 6 substantive dimensions currently scoreable. ServeAssess does not combine them into one universal quality score.
Regulatory standing17 supporting fields
88/100Current permissions and restrictions are assessed separately from enforcement history. Registration confirms status, not service quality.
Financial resilience or backing2 supporting fields · peer group banking|role-unknown|100m-1b|US
Insufficient dataDirectionally comparable resilience measures within the provider's role, category, size and jurisdiction peer group. Comparable peer data is required for at least 2 measures; 2 eligible measures are present.
Price and contract quality0 supporting fields · peer group banking|role-unknown|100m-1b|US
Insufficient dataComparable price and contract measures. Published terms alone do not establish good value. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
Customer outcomes0 supporting fields · peer group banking|role-unknown|100m-1b|US
Insufficient dataComplaint volume is normalized by an exposure denominator and combined with handling measures. Complaints remain allegations, not findings. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
Operational reliability0 supporting fields · peer group banking|role-unknown|100m-1b|US
Insufficient dataComparable delivery, uptime, incident or processing measures within the same peer group. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
Transparency and governance5 supporting fields
71/100Measures material disclosure and governance evidence. Advertising and social presence are excluded.
Evidence confidence124 supporting fields
98/100Identity resolution, source trust, claim support and claim level freshness.
Comparable observations
These dated values feed a dimension only when the method, denominator and peer group permit a fair comparison.
equity to assets percent6.32%2026-07-23 · officialreturn on assets percent2.08%2026-07-23 · officialreturn on equity percent31.38%2026-07-23 · official
Verification and coverage factors
Identity21 supporting fields
91/100Legal identity, official domain, contact evidence and verified entity roles.
Regulation17 supporting fields
88/100Current permissions and restrictions are assessed separately from enforcement history. Registration confirms status, not service quality.
Evidence quality124 supporting fields
100/100Supported claims, high trust evidence and independent source coverage.
Service evidence9 supporting fields
65/100Whether the provider's claimed service is supported. Breadth is not rewarded.
Transparency5 supporting fields
71/100Measures material disclosure and governance evidence. Advertising and social presence are excluded.
How to read this- Verification strength describes the research record. It is not a provider quality rating.
- Research completeness measures category relevant coverage. It does not reward a broad product catalogue.
- Customer outcomes remain unscored until a valid exposure denominator and comparable handling data are available.
- Financial resilience remains unscored until at least two comparable directional measures are available.
- Price and contract quality remains unscored until comparable cost and term measures are available.
- Operational reliability remains unscored until comparable delivery or incident data are available.
- An active registration confirms identity or permission in its stated scope. It is not a recommendation or service quality endorsement.
- ServeAssess does not publish a universal composite quality score across unlike provider roles.
Calculated 2026-07-24 from 7 independent sources.
Observed strengths
- Regulatory standing: 88/100 from 17 eligible evidence fields. Current permissions and restrictions are assessed separately from enforcement history. Registration confirms status, not service quality.
- Transparency and governance: 71/100 from 5 eligible evidence fields. Measures material disclosure and governance evidence. Advertising and social presence are excluded.
Limits and open questions
- Financial resilience or backing: insufficient comparable data. Directionally comparable resilience measures within the provider's role, category, size and jurisdiction peer group. Comparable peer data is required for at least 2 measures; 2 eligible measures are present.
- Price and contract quality: insufficient comparable data. Comparable price and contract measures. Published terms alone do not establish good value. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
- Customer outcomes: insufficient comparable data. Complaint volume is normalized by an exposure denominator and combined with handling measures. Complaints remain allegations, not findings. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
- Operational reliability: insufficient comparable data. Comparable delivery, uptime, incident or processing measures within the same peer group. Comparable peer data is required for at least 2 measures; 0 eligible measures are present.
- Verification strength describes the research record. It is not a provider quality rating.
- Research completeness measures category relevant coverage. It does not reward a broad product catalogue.
- Customer outcomes remain unscored until a valid exposure denominator and comparable handling data are available.
- Financial resilience remains unscored until at least two comparable directional measures are available.
Potential fit signals
consumers customersbusinesses customersonline accessmobile app accessphone accessbranch access
Based on recorded customer and access fields. This is not a suitability recommendation.
03Entity and role graph
Who markets, contracts, administers and carries the obligation
A brand can represent several legal parties. Complaints, financial facts and permissions must be attached to the party responsible for that function.
DNB National Banklegal entity
verifiedDNB National Bankmarketing brand
reportedDCNB HOLDING COparent company · US
verified
04Permission map
Products, roles and jurisdictions
bankingUS · legal entity · OCC charter 12877
activemortgagesUS · legal entity · OCC charter 12877
activeconsumer lendingUS · legal entity · OCC charter 12877
activebusiness lendingUS · legal entity · OCC charter 12877
activebankingUS · legal entity · FDIC certificate 3977
activemortgagesUS · legal entity · FDIC certificate 3977
activeconsumer lendingUS · legal entity · FDIC certificate 3977
activebusiness lendingUS · legal entity · FDIC certificate 3977
activeUnderlying licence records
Office of the Comptroller of the CurrencyUS · OCC charter 12877
activeFederal Deposit Insurance CorporationUS · FDIC certificate 3977
active
05Source ledger
Evidence behind this profile
ClaimConfidenceStatus
legal name: DNB National Bank98%accepted
regulatory status: active98%accepted
regulatory reference: OCC charter 12877; National Bank; FDIC certificate 3977 (insured); FRB RSSD 401559; headquarters 305 Fourth Street West Clear Lake, SD 57226; chartered 02/01/192698%accepted
official domain: https://www.dnbanks.com/98%accepted
official domain: https://www.dnbanks.com/55%candidate
offers service: banking55%candidate
offers service: mortgages55%candidate
mentions market: AU55%candidate
occ charter number: 1287798%accepted
institution type: National Bank98%accepted
main office city: Clear Lake98%accepted
main office state: SD98%accepted
corporate address: 305 Fourth Street West Clear Lake, SD 5722698%accepted
trust bank: No98%accepted
charter date: 02/01/192698%accepted
fdic insurance status: Insured98%accepted
fdic certificate number: 397798%accepted
frb rssd id: 40155998%accepted
fdic certificate number: 397798%accepted
fdic active status: active98%accepted